Shipping Policy

Disclaimer

Last updated: November 27, 2024

Interpretation and definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.

Definitions

For the purposes of this Disclaimer,

• The Company (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Roots Online 320 Gloucester Rd, BS7 8TJ, Bristol.

  About us

• Service refers to the Website.

• You mean the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

• Website refers to roots online, accessible from rootshair-online

Disclaimer

The information contained on the Service is for general information purposes only.

The Company assumes no responsibility for errors or omissions in the Service contents.

In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to add, delete, or modify the contents of the Service at any time without prior notice.

External Links Disclaimer

The Service may contain links to external websites not provided or maintained by or affiliated with the Company.

Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

Errors and Omissions Disclaimer

The Service's information is for general guidance on matters of interest only. Even if the Company takes every precaution to ensure that the Service content is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service.

The Company is not responsible for any errors or omissions, or for the results obtained from this information.

"Use at Your Own Risk" Disclaimer

All information in the Service is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.

The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information provided by the Service. This includes any consequential, special or similar damages, even if advised of their possibility.

Contact Us

If you have questions about this Disclaimer, contact us:

• By email: hellorootshair@gmail.com

• Cancellation: You may cancel your order within 5-7 hours of purchase. To cancel, please contact our customer support team.

• Returns: We accept returns within 5-7 days of delivery. Items must be in original condition, unworn, and unwashed.

• Return Shipping: Return shipping costs are the responsibility of the customer.

• Refunds: Once we receive your returned item, we will process your refund within 5-7 business days.

• Refund Methods: Refunds are typically issued to the original payment method.

refer to the above